> ## Documentation Index
> Fetch the complete documentation index at: https://docs.truv.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Verify income, employment, and assets directly within Encompass® SmartClient and LO Connect

Truv is available as a verified Partner Connect integration within Encompass® by ICE Mortgage Technology®. Verify income, employment, and assets for borrowers and co-borrowers in both **Encompass® SmartClient** (desktop) and **Encompass® LO Connect / Web**. No custom code required.

<CardGroup cols={2}>
  <Card title="No Code Required" icon="wand-magic-sparkles">
    Go live in days with a one-time admin setup
  </Card>

  <Card title="eFolder Delivery" icon="folder-open">
    Reports, pay stubs, W-2s, and invoices auto-delivered to the eFolder
  </Card>

  <Card title="ASO Support" icon="robot">
    Automated Service Ordering triggers verifications when loan conditions are met
  </Card>

  <Card title="GSE Certified" icon="building-columns">
    Report IDs auto-populated for Fannie Mae D1Certainty® and Freddie Mac AIM
  </Card>

  <Card title="White Label Ready" icon="palette">
    Fully customizable branding, notifications, and document delivery via Truv Templates
  </Card>

  <Card title="10-Day PCV" icon="arrows-rotate">
    Re-verify employment at any point in the loan process, including pre-closing
  </Card>
</CardGroup>

***

## How it works

<Steps>
  <Step title="Borrowers receive a verification invite">
    Borrowers and co-borrowers are sent an email and/or SMS to connect their payroll accounts or financial institutions through Truv's white-labeled widget.
  </Step>

  <Step title="Data flows to Encompass® eFolder">
    Once connected, Truv automatically delivers verification reports and payroll documents (pay stubs, W-2s, employer reports, invoices) to the Encompass® eFolder based on your document mapping configuration.
  </Step>

  <Step title="Ongoing monitoring and re-verification">
    Connected accounts are continuously monitored for new payroll documents. Re-verifications can be triggered at any point, including for 10-day Pre-Closing Verification (PCV).
  </Step>
</Steps>

***

## Choose a workflow

Choose the verification workflow that fits your organization:

### Automated Service Ordering (Recommended)

Encompass® Automated Service Ordering (ASO) automatically submits verification orders when a loan meets configured conditions, reducing manual workload and eliminating duplicate orders.

<Note>
  Truv recommends ASO to save resources, reduce costs, and increase underwriting efficiency. It is a one-time setup that eliminates the need for loan officers to manually trigger every verification.
</Note>

Loans that do not meet ASO conditions are placed in a manual queue for loan personnel to review and order manually.

### Manual Ordering

With manual ordering, loan officers use the Truv UI panel within Encompass® to place income, employment, and asset verifications for specific borrowers.

<iframe width="100%" height="400" src="https://www.youtube.com/embed/YKP2zZgZVrw" title="Encompass Integration With Truv: Overview" frameborder="0" allow="autoplay; fullscreen; encrypted-media; picture-in-picture" allowfullscreen />

***

## Detailed guides

<CardGroup cols={2}>
  <Card title="Admin Setup" icon="gear" href="/mortgage/integration/ice-encompass/setup">
    Enable Truv in Encompass LOS, TPO Connect, and Consumer Connect
  </Card>

  <Card title="Placing Orders" icon="clipboard-list" href="/mortgage/integration/ice-encompass/manual-voie">
    Manual VOIE, manual VOA, ASO configuration, and AIM Check
  </Card>

  <Card title="Customization" icon="palette" href="/mortgage/integration/ice-encompass/customization">
    Templates, eFolder mapping, notification routing, and wholesale support
  </Card>
</CardGroup>

***

## Support

<CardGroup cols={2}>
  <Card title="Contact Truv" icon="headset" href="mailto:support@truv.com">
    [support@truv.com](mailto:support@truv.com)
  </Card>

  <Card title="Truv Dashboard" icon="gauge" href="https://dashboard.truv.com">
    Manage credentials, templates, and orders
  </Card>
</CardGroup>