> ## Documentation Index
> Fetch the complete documentation index at: https://docs.truv.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Blue Sage Solutions Integration

> Income and employment verification directly within the Blue Sage LOS: one-click ordering, AUS-ready reports

Truv's integration with Blue Sage Loan Origination System enables lenders to conduct fast, accurate, and compliant income and employment verifications directly within the LOS environment. The integration supports new order initiation, mid-process data refreshes, and submission to AUS systems like Fannie Mae DU® and Freddie Mac LPA®.

<CardGroup cols={2}>
  <Card title="One-Click Order Initiation" icon="computer-mouse">
    Create and manage Truv VOI/E orders within Blue Sage. No system switching, no re-entering borrower information.
  </Card>

  <Card title="End-to-End Automation" icon="robot">
    From borrower verification through document delivery and AUS field population, fully automated
  </Card>

  <Card title="GSE-Ready" icon="building-columns">
    All data meets Fannie Mae and Freddie Mac standards with automatic Report ID population for DU® and LPA®
  </Card>

  <Card title="Borrower-Friendly" icon="user-check">
    Borrowers connect payroll accounts or upload documents through Truv's secure, white-labeled interface
  </Card>
</CardGroup>

***

## How it works

<Steps>
  <Step title="Initiate verification">
    Loan officers launch a new Verification of Income order from Blue Sage by selecting Truv under Vendor Services and submitting borrower details.
  </Step>

  <Step title="Borrower notified and authenticates">
    Borrowers receive email and SMS notifications, then securely connect their payroll accounts through Truv's interface, or upload income documents as a fallback.
  </Step>

  <Step title="Receive verified data">
    Truv generates VOI/E reports with supporting documents (pay stubs, W-2s) delivered directly to Blue Sage for AUS submission and processing.
  </Step>
</Steps>

***

## Blue Sage Setup Guide

Initial configuration requires:

1. Adding Truv as an authorized verification provider in **Vendor Services**
2. Configuring team access and default template preferences
3. Enabling permissions for loan officers and processors to create and manage orders
4. Testing the configuration in a sandbox environment with your Truv Customer Success Manager

Contact [support@truv.com](mailto:support@truv.com) or your Truv Customer Success Manager to start the one-time setup.

***

## Order verifications

### Create a Verification

1. Navigate to **Loans**
2. Open **Vendor Services**
3. Select **Verification of Income**
4. Click **Order New Service**
5. Choose **Truv** as the Network Provider
6. Select the **Borrower Name**
7. Click **Submit Order**. The borrower is notified immediately.

### Request a Refresh

1. Open **Vendor Services**
2. Select **Verification of Income** under Type of Service
3. Change **Request Type** to **Refresh Order**
4. Click **Save**

### Retrieve the Truv Report ID for AUS Submission

1. Go to **Vendor Services**
2. Select the Type of Service used
3. Click the **Findings** tab
4. Copy the **Verification Report ID**

The Report ID automatically passes to Blue Sage AUS fields for DU® or LPA® submission.

### Submit to AUS (Fannie Mae DU® or Freddie Mac LPA®)

1. Open the relevant loan file
2. Navigate to the **AUS** section from the left panel
3. Truv's Report ID auto-populates into AUS documentation fields for GSE submission

### Access Supporting Documents

All Truv documents (pay stubs, W-2s, and VOI/VOE reports) upload directly to:

* The **Findings** tab within Vendor Services
* The **Document Manager**

***

## Borrower workflow

When a verification is initiated from Blue Sage, borrowers receive a secure Truv link guiding them through account linking or document upload:

* Employers pre-fill with Truv deep-linking to the correct payroll provider
* Borrowers authenticate using payroll credentials or one-time passcode (OTP) verification
* Borrowers can connect multiple employers or upload pay stubs, W-2s, and 1099s
* Truv verifies authenticity using fraud detection
* Reports automatically deliver to Blue Sage for loan officer review

<iframe width="100%" height="400" src="https://www.youtube.com/embed/Tk7Sefx4OA8" title="Blue Sage Integration With Truv: Borrower Workflow" frameborder="0" allow="autoplay; fullscreen; encrypted-media; picture-in-picture" allowfullscreen />

***

## Go Live with Truv in Blue Sage

<Steps>
  <Step title="Contact Customer Success">
    Reach out to your Truv or Blue Sage Customer Success team to begin initial configuration.
  </Step>

  <Step title="Enable Truv">
    Ensure Truv is activated under Network Providers in Blue Sage.
  </Step>

  <Step title="Customize Templates">
    Set up Truv templates for VOI/E, VOA, and fallback document workflows in the Truv Dashboard.
  </Step>

  <Step title="Test in Sandbox">
    Run sample verifications in the non-production environment to validate the full borrower flow.
  </Step>

  <Step title="Go Live">
    Switch to production credentials and begin real borrower verifications.
  </Step>
</Steps>

***

## Next steps

<CardGroup cols={2}>
  <Card title="LOS Integrations" icon="grid-2" href="/mortgage/integration/los-overview">
    View all LOS integration options
  </Card>

  <Card title="Sandbox Testing" icon="flask" href="/developers/testing/test-credentials">
    Test your integration in sandbox
  </Card>
</CardGroup>

***

## Support

<CardGroup cols={2}>
  <Card title="Truv Support" icon="headset" href="mailto:support@truv.com">
    [support@truv.com](mailto:support@truv.com)
  </Card>

  <Card title="LOS Overview" icon="list" href="/mortgage/integration/los-overview">
    All supported LOS systems
  </Card>

  <Card title="GSE Testing" icon="certificate" href="/developers/testing/gse-testing">
    Validate Day 1 Certainty and AIM compliance
  </Card>
</CardGroup>
