> ## Documentation Index
> Fetch the complete documentation index at: https://docs.truv.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Truv Dashboard

> Your central hub for managing verifications, teams, customization, billing, integrations and more.

<img src="https://mintcdn.com/truv/EPZ3fgmRiGhZ9lyi/images/orders-table.png?fit=max&auto=format&n=EPZ3fgmRiGhZ9lyi&q=85&s=41c4f536603268772bce147ea4ecb4d4" alt="Truv Dashboard - orders" width="1800" height="1188" data-path="images/orders-table.png" />

The [Truv Dashboard](https://dashboard.truv.com) is the central management interface for your Truv account. You can create and manage verification orders, monitor activity, customize the user experience, and administer your team, all without writing any code.

<Tip>
  The Dashboard can be used as a **standalone platform**. Some teams manage their entire verification workflow through the Dashboard, though Truv is most effective when integrated in the platform your end-users and frontline team use.
</Tip>

***

## Dashboard sections

<CardGroup cols={2}>
  <Card title="Home" img="https://mintcdn.com/truv/EPZ3fgmRiGhZ9lyi/images/dashboard-reporting.png?fit=max&auto=format&n=EPZ3fgmRiGhZ9lyi&q=85&s=ee0e4dcb2d81daaf727eadddd75ff007" href="/developers/dashboard/home" width="1800" height="1188" data-path="images/dashboard-reporting.png">
    View order summaries filtered by environment, add team members, access reporting, and see a snapshot of verification activity.
  </Card>

  <Card title="Emulator" img="https://mintcdn.com/truv/YUOjDIck18OJ6H4i/images/dashboard-emulator.png?fit=max&auto=format&n=YUOjDIck18OJ6H4i&q=85&s=ecc4cd5c2f62f0f8378de6795c017cb5" href="/developers/dashboard/emulator" width="2866" height="1378" data-path="images/dashboard-emulator.png">
    Simulate the [Truv Bridge](/developers/sdks/overview) flow with pre-configured values. Test different product types, preview the user experience, and view real-time event logs with full JSON details.
  </Card>

  <Card title="Activity" img="https://mintcdn.com/truv/YUOjDIck18OJ6H4i/images/dashboard-users.png?fit=max&auto=format&n=YUOjDIck18OJ6H4i&q=85&s=e5e7dcd763d466c286738fea192d8303" href="/developers/dashboard/activity" width="2870" height="1390" data-path="images/dashboard-users.png">
    Search and filter across three tabs: **Users** (end-user information), **Orders** (create and manage orders), and **Tasks** (historical data retrieval details).
  </Card>

  <Card title="Coverage" img="https://mintcdn.com/truv/YUOjDIck18OJ6H4i/images/dashboard-coverage.png?fit=max&auto=format&n=YUOjDIck18OJ6H4i&q=85&s=734e93a47686403fddd1c7f1e5ca1635" href="/developers/dashboard/activity#coverage" width="2862" height="1388" data-path="images/dashboard-coverage.png">
    View Truv's data source coverage statistics: population reach and supported payroll provider and bank integrations.
  </Card>

  <Card title="Customization" img="https://mintcdn.com/truv/EPZ3fgmRiGhZ9lyi/images/dashboard-template.png?fit=max&auto=format&n=EPZ3fgmRiGhZ9lyi&q=85&s=24764bbb8e4a1c9c058243e52541a3e5" href="/developers/dashboard/customization" width="1800" height="1188" data-path="images/dashboard-template.png">
    Create and manage [customization templates](/developers/customization) to brand Bridge, emails, SMS messages, and landing pages. Configure data field selections per product type.
  </Card>

  <Card title="Development" img="https://mintcdn.com/truv/EPZ3fgmRiGhZ9lyi/images/dashboard-api-keys.png?fit=max&auto=format&n=EPZ3fgmRiGhZ9lyi&q=85&s=de53fdd66d45a6aacf408e592d77af80" href="/developers/dashboard/development" width="1800" height="1188" data-path="images/dashboard-api-keys.png">
    Manage API keys (Client ID and Access secret), view API event logs, and configure [webhook](/api-reference/webhooks) endpoints and notification settings.
  </Card>

  <Card title="Billing" img="https://mintcdn.com/truv/YUOjDIck18OJ6H4i/images/dashboard-billing-subscription.png?fit=max&auto=format&n=YUOjDIck18OJ6H4i&q=85&s=ae11186df128776bdd09c5bbc6e07946" href="/developers/dashboard/billing" width="2868" height="1384" data-path="images/dashboard-billing-subscription.png">
    View your subscription, invoices, usage breakdown, and download monthly usage reports.
  </Card>

  <Card title="Settings" img="https://mintcdn.com/truv/EPZ3fgmRiGhZ9lyi/images/dashboard-team.png?fit=max&auto=format&n=EPZ3fgmRiGhZ9lyi&q=85&s=50c05760bdf039be893dd20ff28076a1" href="/developers/dashboard/settings" width="1800" height="1188" data-path="images/dashboard-team.png">
    Team management, [single sign-on (SSO)](/developers/sso) configuration, [multi-tenancy](/developers/multi-tenancy) company switching, and account-level settings like order expiration windows.
  </Card>
</CardGroup>

***

## Environments

The Dashboard supports two environments. Owners and Administrators have access to toggle Sandbox mode On or Off.

| Environment    | Purpose                                                                                                              |
| -------------- | -------------------------------------------------------------------------------------------------------------------- |
| **Sandbox**    | Test with simulated data and [test credentials](/developers/testing/test-credentials). No real provider connections. |
| **Production** | Live environment with real user data and production API keys.                                                        |

<Note>
  When Sandbox mode is enabled in your Dashboard, it is enabled for all users. Once testing is complete, ensure that you have switched Sandbox mode off.
</Note>

<img src="https://mintcdn.com/truv/YUOjDIck18OJ6H4i/images/dashboard-sandbox-mode.png?fit=max&auto=format&n=YUOjDIck18OJ6H4i&q=85&s=d9f9e027b55b681e143ae74cb6dbaec0" alt="Sandbox mode toggle in Truv Dashboard" width="2844" height="1396" data-path="images/dashboard-sandbox-mode.png" />

***

## Team roles and permissions

The Dashboard supports five roles with granular access control:

| Access                      | Owner | Administrator | Developer | Orders Manager | Billing Manager |
| --------------------------- | ----- | ------------- | --------- | -------------- | --------------- |
| **Reporting**               | Yes   | Yes           | Yes       | Yes            | Yes             |
| **Orders / Users**          | Yes   | Yes           | Yes       | Yes            | No              |
| **Tasks**                   | Yes   | Yes           | Yes       | Yes            | No              |
| **Development**             | Yes   | Yes           | Yes       | No             | No              |
| **Customization**           | Yes   | Yes           | Yes       | No             | No              |
| **Customization Templates** | Yes   | Yes           | Yes       | No             | No              |
| **Company settings**        | Yes   | Yes           | Yes       | No             | No              |
| **Team**                    | Yes   | Yes           | No        | No             | No              |
| **Billing**                 | Yes   | Yes           | No        | No             | Yes             |
| **Usage**                   | Yes   | Yes           | No        | No             | Yes             |
| **Support tickets**         | Yes   | Yes           | Yes       | Yes            | Yes             |
| **Can be deleted**          | No    | Yes           | Yes       | Yes            | Yes             |

<Note>
  Every company must have at least one Owner. In a [multi-tenancy](/developers/multi-tenancy) setup, members can have different roles in each company.
</Note>

### Manage Team Members

Navigate to **Settings > Team > Add member** and provide the member's name, email, role, and available order templates.

To edit a team member's role or access, find the user in the Team Members table, click their row, and change any settings.

### Restrict access by template

Truv supports controlling Order Manager access through Template assignment. If an Order Manager is assigned specific templates, they will only be able to create orders using those templates and see orders that were created using those templates. This is convenient if team members belong to specific branches or regions and need to create orders with that branding and only see orders for their team.

***

## Get started

<Steps>
  <Step title="Create and complete a sandbox order">
    Test the full verification flow using [sandbox credentials](/developers/testing/test-credentials) before going live.
  </Step>

  <Step title="Create and complete a production order">
    Switch Sandbox mode off and run a real verification with production API keys.
  </Step>

  <Step title="Invite your team members">
    Go to **Settings > Team > Add member** to invite your team and assign roles.
  </Step>

  <Step title="Add your company logo">
    Go to **Customization > Branding** to upload your logo and set your brand colors.
  </Step>

  <Step title="Review Truv templates">
    Explore **Customization > Templates** to configure the verification experience for each workflow.
  </Step>

  <Step title="Go live in Truv Dashboard">
    Confirm production settings, ensure Sandbox mode is off, and begin processing real verifications.
  </Step>

  <Step title="Integrate Truv into your platform">
    Pick your vertical (Mortgage, Consumer Credit, Retail Banking, Public Sector, Screening) from the top navigation and follow the matching integration guide.
  </Step>
</Steps>
